We hope we can answer many of the questions you may have about Your GP Circle’s private GP service. If you still have further questions though, please feel free to call or write to us.

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During the Appointment

Our clinics are held at Sutton Medical Consulting Centre, which is located on the first floor of Ashfurlong Medical Centre. When you arrive at Ashfurlong Medical Centre take the stairs or lifts to the first floor, where the friendly Reception team will help you check in for your appointment. There is free parking available in the car park. There are also nappy change and baby facilities for our little guests. See our Contacts page.

Yes, there are dedicate blue badge holder parking bays, lifts, disabled toilets, and convenient disabled access. We also have a Hearing Loop available for those with hearing aids.

Yes, you may request a chaperone at any point for the consultation or any intimate examinations. We have staff who are trained to be chaperones for clinical consultations.

Please aim to arrive 15 minutes before your appointment so the Receptionist can check you in, confirm your details, and check you have completed Your GP Circle Health Questionnaire form.

If you are more than 10 minutes late for your appointment, we will not be able to see you for the full duration of the booked appointment. If you arrive after your appointment has ended, you will have to book a new appointment. If you are running late due to unforeseeable circumstances, we will try our best to accommodate you – but please ensure that you contact Sutton Medical Consulting Centre on 0121 308 7774 to discuss this with the receptionist.

The more information you can bring a better and more tailored service your private GP can provide you. It would be helpful if you can bring the following information:

  • Current and past health problems and operations
  • Current medications
  • Allergies
  • Investigation results or Specialist clinic letters that are relevant to your current health problem you want to discuss
  • Health Questionnaire form – when you book an appointment you be emailed a Your GP Circle Health Questionnaire form. Please fill this online before your appointment. If you forget, the Reception team can give you a paper form to complete at the Check-In process.

You are entitled to your health records, both from NHS or private services upon request. If you are registered with an NHS GP you are entitled to access to your NHS health records. This may be electronically through GP Online services, or you can request your NHS GP practice reception team to give you a printout of your “Medical Summary”. This includes your past health problems, treatments, medications, allergies, sometimes even the last few GP consultations. Click here to find out more how to access your NHS health records.

The GP appointment will include the doctor undertaking a thorough history of your symptoms, relevant physical examination, explanation of the problem, discussion of your options for investigations, treatments, or referrals to specialists, and an opportunity to ask any questions to clarify everything.

There is no additional charge for issuing prescriptions, writing referrals letters for specialists, issuing Fit notes (commonly known as sick notes), and referring for further blood tests or scans.

Please note that follow on investigations such as blood tests and scans, or specialist appointments, will have their own additional charges. Please email us if you want to find out more about specific tests prior to the appointment.

There are some services that are not offered:

  • Emergency treatment and serious accidents
  • Routine childhood vaccinations (that are recorded in baby’s Red Book)
  • Yellow fever vaccinations
  • Routine antenatal midwife care
  • Cervical smears and NHS screening programs
  • Contraceptive implants and coils
  • Cosmetic procedures (e.g. botox, fillers)
  • Occupational health reports
  • Stop smoking clinic (you can access this for free through major pharmacies)

The doctor will email you a detailed Clinic Letter within a couple of days securely to your provided email address. This will detail the discussions that took place during the appointment. If you require further tests or referrals, the doctor will arrange this for you.

It is safe and good practice for us to update your NHS GP about your appointment, and results of investigations. So, it can form part of your complete medical records. If you do not wish this to occur, or prefer to keep the consultation details confidential, please speak to your Doctor during the consultation. We will only share information about you with your consent.

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